Organisations and Individuals Management

Contents

Unit1

  1. Introduction
  2. Organizational behaviour
  3. LEARNING OUTCOMES
  4. Introduction
  5. Organizational behaviour defined
  6. The sources and applications of organizational behaviour theory
  7. How  organizations function
  8. Factors affecting how organizations function
  9. Types of organization
  10. Organizational culture
  11. Organizational culture defined
  12. How organizational culture develops
  13. The diversity of culture
  14. The components of culture
  15. Values
  16. Norms
  17. Artefacts
  18. Management style
  19. Classifying organizational culture
  20. Appropriate cultures
  21. Organizational climate
  22. Organizational processes
  23. Interaction and networking
  24. Communications
  25. Group behaviour
  26. Leadership
  27. Power
  28. Politics
  29. Conflict
  30. Characteristics of people
  31. Variations in personal characteristics
  32. Ability
  33. Intelligence
  34. Personality
  35. Traits
  36. Types
  37. Attitudes
  38. Emotions
  39. Emotional intelligence
  40. Critical evaluation of the concept of emotional intelligence
  41. Implications for HR  specialists
  42. How organizations function
  43. Organizational culture
  44. Organizational climate
  45. Organizational processes
  46. Individual differences
  47. Judgments on personality
  48. Key learning points
  49. Questions

Unit 2

  1. Work, organization and job design
  2. KEY CONCEPTS AND TERMS
  3. LEARNING OUTCOMES
  4. Introduction
  5. Work design
  6. What is happening to work
  7. Work design – a short history
  8. Work system design
  9. Process planning
  10. Requirements to be met in work system design
  11. Smart working
  12. Flexible working
  13. Forms of operational flexibility
  14. Multiskilling
  15. Job-sharing
  16. Homeworking
  17. Flexible hour arrangements
  18. High-performance working
  19. CASE STUDIES
  20. Organization design
  21. Organizational choice
  22. Organization reviews
  23. Changes in the nature of organizations
  24. Minimum critical specification
  25. Strategic choice
  26. Successful organization design
  27. Job design
  28. Jobs and roles
  29. Factors affecting job design
  30. The characteristics of jobs
  31. Task structure
  32. Intrinsic motivation
  33. The job characteristics model
  34. The implications of group activities
  35. Approaches to job design
  36. Job rotation
  37. Job enlargement
  38. Job enrichment
  39. Self-managing teams (autonomous work groups)
  40. Choice of approach
  41. High-performance work design
  42. Role development
  43. Questions

Unit 3

  1. Organization development
  2. LEARNING OUTCOMES
  3. Introduction
  4. Organization  development defined
  5. The  nature  of organization development
  6. The  story of organization development
  7. The objectives, assumptions and values of the original version of OD
  8. Traditional OD programmes
  9. New approaches
  10. The third chapter – changing the focus
  11. Organization  development strategy
  12. Integrated strategic change
  13. Organizational diagnosis
  14. The diagnostic cycle
  15. Diagnostics
  16. Organizational ideology questionnaire (Harrison, 1972)
  17. Organizational culture inventory (Cooke and Lafferty, 1989)
  18. Employee attitude or opinion surveys
  19. Organization  development programmes
  20. Organization development activities
  21. Conclusions  on organization development
  22. Key learning points
  23. Questions

 

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